Order Status

The quickest and easiest way to place your order on one of our massage chairs is through our website www.joyofrelax.com which is thoroughly secure. Alternatively you can give us a call over the phone and place your order with us through that way. We are open 10am to 6pm PST Monday to Saturday and Noon to 5PM on a Sunday. You can call us on 714-752-6114.

Common questions regarding Ordering

  • Will you charge me sales tax? No we won’t. States outside of that of California are not subject to sales tax if orders are made from these states.
  • How do I know it’s safe to use my card on your website? Here at www.joyofrelax.com we know that not everybody feels comfortable in buying products online typing their personal information. That’s why we incorporate a diverse and comprehensive range of both electronic and physical processes and measures to ensure your personal information is kept safe.
  • Can you provide a price match? Yes we will provide a price match. We want to stay as competitive as possible and provide our customers with the best price. So if you find a better price for a product that exactly matches something we sell, get in touch and we will see what we can do. Although do take into consideration that competitors may be selling the product at a low cost but compensating this low cost with a higher shipping charge.
  • Can I get a discount if I buy a bigger quantity? Of course. If you want to buy more than one chair or a bulk lot – we will see what discount we can give you. Just get in touch with a member of our team through www.joyofrelax.com and we will get back to you with a quote.
  • How can I view my current order? If you want to see what you’ve got in your basket so for log into ‘My Account’ on our website www.joyofrelax.com. Here you can see your current order, anything that you’ve bought from us in the past, any reviews you might have left us and your wish list. If you don’t yet have an account – you can always view your order by going through the Guest Account form. To fill in this form we will need you to give your order number, email address and last name.